

We allready updated Netscaler to latest release, but the issue still occurs. We tested Session Reliability with disconnecting an reconnecting WLAN connection - no Problem.

On Netscaler we can see connected sessions with port 2598. The Problem does not occur when connected through LAN without Netscaler. Windows inbuilt Firewall was blocking the connection if user is trying to connect VPN through VPN Plugin or Receiver or Browser. One way to do this is to establish a virtual private network (VPN) connection to the corporate network. Connecting a home computer to a computer on a corporate domain requires an intermediate step to ensure that the computers can communicate. We have tried different Receiver Versions (4.5, 4.6 LTSR, 4.9 LTSR, 4.11) If you still cant connect, try typing the IP address of the remote computer instead. CVADHELP-16714 When in a double-hop scenario, the endpoint client names might not pass through to a Delivery Controller or Director. Citrix Receiver will only ask for authentication after 120 minutes. Attempts to launch applications through Citrix Workspace app for Windows might fail when connecting or disconnecting a VPN connection through the Citrix Gateway. Its no problem to close the desktop-window and connect to the active terminal server session by clicking the icon in Citrix Receiver "start panel". It just greys out and the count down starts (Connection interrupted - trying to reconnect). When users wake up their Windows 10 devices (like Surface or Miix) from standby mode (after 15 minutes of inactivity), Citrix Receiver can not reconnect the virtual desktop session.
